The TTL Group Pty Ltd T/A DueSoon ABN 50613309747 is committed to respecting the privacy of your personal information. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name ‘duesoon.com.au’ (Duesoon Website)
Throughout this Privacy Notice, we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information. We will post any changes to this Duesoon Privacy Notice on the Duesoon site, so we encourage you to check this Site Privacy Notice from time to time.
The information about you which we may collect through the Duesoon Site includes any messages or comments you submit to us via the Duesoon Site. This includes:
- any details you provide to us as part of a payment process;
- any messages or comments you email us which may include personal information such as your name and email address;
- information collected when you participate in an online survey or provide a product review; and
- your email address if you subscribe to our newsletters or mailing lists.
You may browse through information-only areas of the Duesoon site without providing any personal information to us. However, we may not be able to provide the full range of services through the Duesoon site if we are not provided with the information outlined above.
Duesoon respects the privacy of all current and prospective supporters. If you do not wish to receive communication (via mail, email or phone) from us, please call mob: 0407 275 241.
In common with many websites we may also collect aggregated information which tells us about visitors to the Duesoon site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the Duesoon site are most commonly accessed. This information is used by us to help to administer and improve the Duesoon site.
Use and disclosure of information
In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:
- to provide you with promotional information – in accordance with privacy laws – about our products and services;
- for administrative purposes including research, planning, service development, security and risk management;
- where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in Duesoon; or
- to the extent that we are required or authorised by law to do so.
We may use and disclose aggregated non-personally identifying information collected through this Duesoon site as part of our process of constantly improving the Duesoon site and Duesoon services and products.
How we handle email and “Contact us” messages
Duesoon may preserve the content of any email, or “Contact us” or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Duesoon site Privacy Statement. The message content may be monitored by our service providers or Duesoon employees for purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.
The Duesoon site may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.
We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
Access to information
If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Duesoon site Privacy Notice, please contact us. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.
If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, please contact us.